Omnichat - Marketing, Sales and Support Omnichannel Messaging Platform
Omnichat
  • Manage several social media platforms at the same time! By consolidating all instant messaging channels,including WhatsApp, Facebook, Instagram, LINE, WeChat and Website live chat, into a single platform with multiple user access, businesses can streamline management and enhance team collaboration. Customer enquiries can be handled via Chatbot automation, decreasing their waiting times. Teams can work together simultaneously to deliver best customer service.
  • Convey personalised messages based on consumer behavioural data! Omnichat empowers brands to deliver personalised shopping experiences that convert to sales. Leverage automated marketing messages, including personalised broadcasts, interactive games, targeted coupons, and abandoned cart remarketing. By leveraging customer browsing behaviour and segmentation, you can craft seamless journeys that resonate with every shopper.
  • Synergize online & offline teams for customers! Omnichat is a pioneer on OMO(Online-merge-Offline) retail solution which provides an evolution on revenue recognition and tracking across multiple channels and multi-shops.
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