As 5G turns the metaverse from fiction to reality, it is time to get ready and dive in.

3 Hong Kong has launched a new crypto exchange option, which is set to transform your shopping experience with us.

As a leading 5G network operator and a facilitator of the metaverse, 3 Hong Kong is delighted to announce an industry first collaboration with FTX US, a leading digital assets exchange and NFT marketplace, which will enable our customers to exchange into and pay with selected cryptocurrencies.

Powered by the cryptocurrency exchange service "FTX Pay", this exciting collaboration provides you with new and innovative ways to exchange into cryptocurrencies and then transact with us. Pay phone bills, buy value added services, or purchase smartphones and other products on 3Mall. Multiple wallets are accepted with no administrative fees charged to customers by 3 Hong Kong with no minimum spend.
FTX US is a leading digital assets exchange platform, with an estimated market value of US$8 billion.

It's easy for FTX Pay users to use cryptocurrency to pay

Pay directly from FTX

Pay monthly bill:
❯ Login at My3 App.
❯ Choose "Account details & Service Plan" and select "Pay your bill".
❯ At page of personal pay online, choose "cryptocurrency" as payment method.

Shop at 3Mall:
❯ Choose the selected products at 3Mall.
❯ Put the products into the cart.
❯ Choose "Go to checkout".
❯ Input the related details and submit the order.

❯ On the payment page, select "cryptocurrency" and then "FTX Pay".

❯ A QR code or a payment link will be displayed.
❯ Login with desktop: Scan the QR Code with mobile phone and FTX Pay app will be opened automatically.
❯ Login with mobile phone: Copy the link to browser and FTX Pay app will be opened automatically.

❯ Login to your account after opening the FTX Pay app.

❯ FTX Pay app will show the details of your transaction. Confirm the amount of your transaction and select "Pay now".

❯ Payment successful.
More information on
FTX payment
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Use other cryptocurrency wallet to pay
Terms of use
  • You can now use FTX US's cryptocurrency exchange service "FTX Pay" to make payments to us using selected cryptocurrencies for monthly fees, purchases of mobile devices and value-added services. You will have to create an FTX US account to access and use the FTX Pay feature. Multiple wallets are accepted with no administrative charges or minimum spend but you are responsible for all fees charged by third parties for making such payment. Each crypto payment transaction is expected to complete within 15 minutes but can take up to one day depending on the cryptocurrency used and related operational and compliance requirements. We will consider your transaction pending until the FTX Pay network reflects the transaction is successful. We will send you an email communication after we have received your payment.
  • All products are priced in Hong Kong Dollars. If you choose to make a payment using cryptocurrency, you must pay an amount of selected cryptocurrency that is of equivalent value to the Hong Kong Dollar purchase price of the product that you purchase. We will provide you with a Hong Kong Dollar price for the product or service that you are purchasing, as well as a cryptocurrency equivalent price. You must initiate the transfer of the cryptocurrency to us within the time period that we provide to you together with the cryptocurrency equivalent price shown in your FTX Pay. If you do not initiate the transfer of the cryptocurrency to us within the FTX Pay Window, the cryptocurrency equivalent price will expire, and we will provide you with a new cryptocurrency equivalent price and FTX Pay Window upon your request.
  • Payment cannot be combined with any other forms of payment such as credit card.
  • As the cryptocurrency may fluctuate during the transaction period this may occasionally lead to an insufficient amount being paid and you will need to ensure payment of the balance.
  • Please understand that you are responsible for confirming that you input the correct amount of cryptocurrency and the correct cryptocurrency address into your FTX Pay. If you input the cryptocurrency address incorrectly, your cryptocurrency may be irretrievably lost or destroyed. If you choose to input the cryptocurrency address by scanning a QR code or copy and pasting the alphanumeric code, it is your responsibility to confirm that the alphanumeric wallet address that we provide to you is identical to the alphanumeric wallet address that populates in your FTX Wallet upon scanning the QR code or copying and pasting the alphanumeric code. We will not be liable or responsible for any loss of cryptocurrency or other digital asset as a result of you sending cryptocurrency to an incorrect wallet address.
  • Once you initiate a cryptocurrency transaction, the transaction cannot be reversed. You are responsible for verifying that you have inputted the correct cryptocurrency address into the recipient field and the correct cryptocurrency price into the amount field in your FTX Wallet.
  • No reward, loyalty, redemption or similar points will be earned when making payment using this service.
  • This service is only available to residents of Hong Kong.
  • If you are entitled to a refund of your payment, we reserve the right to refund to you an amount of Hong Kong Dollars that is equivalent to the amount of the product that you purchased. Any refund will be issued only to your FTX Wallet and can take more than 15 days. All refunds will be in HKD converted at the time of the payment and therefore the refund amount could differ from the amount originally paid. Third party fees will be deducted from the refund. If you no longer have a FTX Wallet, then you will need to open one to receive the refund. If you do not open a FTX Account within 30 days from notification by us of the refund, then the amount will only be available as a credit in your account with 3HK.
  • We reserve the right to change, suspend, remove, disable or impose access restrictions or limits on our acceptance of cryptocurrencies as a payment method for our products and services at any time without liability to you, in our sole and absolute discretion.