The carefree choice

Covers popular travel destinations like Japan, South Korea, Taiwan, Thailand , Europe, the US, Australia and Canada
Subscribe on a per-trip basis; charges will only be incurred when data usage is generated upon arrival
Use and deduct data as needed, with remaining data still available for use
After reaching the 10GB data limit, additional options will be provided for flexible use of roaming data

Worldwide^{^}

/10GB

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Dial shortcode to subscribe

or Dial shortcode to activate

^{^}Coverage

How to activate the service?
Click "Subscribe Now" on this webpage or dial the short code *115*1# on your handset to activate Roam-In-Command (10GB).

What is the service's validity period of Roam-In-Command (10GB)?
Roam-In-Command (10GB) offers 30-day validity period.

How are the service's validity period and service charge calculated?
The service's validity period begins from the first use of Roam-In-Command (10GB). Calculation of the service charges are based on the country/region where you start using travel data. The Service Fee covers a usage period of 30 days (“Usage Period”), any usage of less than 30 days will still be charged as the full 30 days. The Usage Period commences upon the first day of use until 23:59 (Hong Kong time) on that day, and will expire at 23:59 (Hong Kong time) on the 30th day at 23:59 (Hong Kong time). After this period, the service fee will reset for another 30-day validity.

How will the charges of the Roam-In-Command (10GB) be charged if the journey spans multiple regions?
The Service charge will be charged according to the activation of first travel data usage. The service is available until 23:59 Hong Kong time on the 30th day. No extra Service Fee will be charged if you travel to the designated destinations during the 30-day validity period of the 30-day pass.

For example:
The first travel data usage occurs in Japan, and you then travel to the United Kingdom after 3 days. The Service Fee is $188 for the 30-day period. When your travel data usage reaches 10GB, the data speed will be adjusted to not higher than 128kbps, customers may continue to use the data roaming service until expiry of the Usage Period.

If 10GB travel data is not enough?
You may consider purchasing additional travel data. 3HK offers extra travel data, the relevant charges are: $40/ 1GB; $68/ 2GB; $98/ 3GB.

Do I have to start using the travel data immediately after I have successfully subscribed to the service?
No, but you are recommended to start using travel data within 30 days after successful subscription. Otherwise, the service will be cancelled on the 30th day after successful subscription.

Will I receive important reminders for this service?
To ensure your journey is worry-free, 3HK will send the following SMS reminders:

A confirmation message upon activating Roam-In-Command (10GB) activation
An activation message with the validity period starting when you first use the travel data
There will be data usage alert SMS when you are using the service (if applicable)
A reminder message before the expiration of the 30 days validity period

Can I share my data with other devices?
With Roam-In-Command (10GB), you can easily share data by tethering with other mobile phones and tablets without the need to queue, rent or return portable mobile routers, or carry additional devices.

Does Roam-In-Command (10GB) support 5G?
5G service is available to 3HK 5G customers, provided there is 3HK-supported 5G network coverage at the destination.
*Subject to the coverage of the destination’s coverage.

How can I find out more about the service?
You may contact us via 3Service Hotline 1033 or via iChat.

^Applicable only in the countries/regions covered above.
Click here to view terms and conditions

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