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Concept to Understand, Content & Other Charges
| Content Package |
| Service | Content | Charge | Thereafter |
| MMS/Mult-media Content Package | Package 1 : 60  |
Monthly Fee: $28 | $1 for each or charge at the corresponding thereafter charge of selected monthly package, the lower one will be adopted. |
| Package 2 : 150 |
Monthly Fee: $58 | ||
| Package 3 : 300 |
Monthly Fee: $98 | ||
| Text Content Package | Package 1 : 100  |
Monthly Fee: $28 | $0.5 for each or charge at the corresponding thereafter charge of selected monthly package, the lower one will be adopted. |
| Package 2 : 300 |
Monthly Fee: $58 | $0.4 for each or charge at the corresponding thereafter charge of selected monthly package, the lower one will be adopted. |
|
| Package 3 : 600 |
Monthly Fee: $98 |
| Bill Related Charge (updated on 17 January 2022) |
| Item | Charges |
| Apply Detailed Bill | $50/copy |
| Apply Paper Bill | $30/copy |
| Reprint Paper Bill | $50/copy |
| Check Latest 6 Months Bill in webpage | Free |
| Check Latest 6 Months Detailed Call Record in webpage | Free |
| Check Detailed Record Not Yet Billed Usage in webpage | $10/Access |
| Check Unbilled Local Data Usage Record (via *280 short code apply) | $3/SMS |
Remarks:
You can click here to check the latest 6 Months bill and Detailed Call Record.
You can click here to check the latest 6 Months bill and Detailed Call Record.
| Deposit |
| Item | Charges |
| IDD and Roaming Deposit | $1,000 |
| Non HKID Cardholder Deposit | $1,500 |
Remark:
The IDD & Roaming Deposit charge will be waived if customer settles payment with autopay via bank account or credit card.
The IDD & Roaming Deposit charge will be waived if customer settles payment with autopay via bank account or credit card.
| Other Charges (updated on 17 January 2022) |
| Item | Charges |
| SIM or USIM Fee | $100 |
| Reconnection of Service1 | Free |
| Change of Mobile Number | $300 |
| Change of Service Plan | Free |
| Change of Ownership | $300 |
| Service in Person2 | $100/year |
| Bounce Cheque Charge | $30 |
| Requisition for Sales and Service Agreement Copy | $150 |
| Set up Call Forward | $20/Request |
| Hold Disconnection | $100/Request |
Remarks:
- $250/request will be charged for reconnection of service due to overdue payment. (With effect from 01 June, 2020)
- Customer must visit any one of the SUPREME Shop in person for any services e.g. complaint, service disconnection, reporting loss, any account enquiry, subscription of new service or change of service etc.
| Concept to Understand |
| = |
Means Text Content which includes but does not limit to Text Info services, SMS alerts and Text-based content downloads. |
| = |
Means Multimedia Content which includes but does not limit to Picture image downloads, Picture or Video MMS alerts, and Video content streaming and downloads and Game hit or action. |
| +$ / +$ = |
Charges to be applied for Text Content and Multimedia Content will be denoted as +$ or +$ which means one or to be charged (on per item or per hit/action basis) plus the listed amount of charges. e.g. + $3 means one unit and also a charge of HK$3. |
| Thereafter charges for or will apply when all the entitlements of or in the monthly plan have been consumed. |
|
*HTCL has right to change the above administration fee at any time without prior notice.
