3HK
 
Thereafter Voice and SMS Charge
Basic VAS
Other Charges
Plans & VAS
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All Monthly Plan
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Other Charges
Other Charges
Bill Related Charge (updated on 17 January 2022)
Item Charges
Apply Detailed Bill $50/copy
Apply Paper Bill $30/copy
Reprint Paper Bill $50/copy
Check Latest 6 Months Bill in webpage Free
Check Latest 6 Months Detailed Call Record in webpage Free
Check Detailed Record Not Yet Billed Usage in webpage $10/Access
Check Unbilled Local Data Usage Record (via *280 short code apply) $3/SMS
Remarks:
You can click here to check the latest 6 Months bill and Detailed Call Record.
Deposit
Item Charges
IDD and Roaming Deposit $1,000
Non HKID Cardholder Deposit $1,500
Remark:
The IDD & Roaming Deposit charge will be waived if customer settles payment with autopay via bank account or credit card.
Other Charges (updated on 1 January 2024)
Item Charges
Admin Fee $28
SIM or USIM Fee $100
Reconnection of Service1 Free
Change of Mobile Number $300
Change of Service Plan Free
Change of Ownership $300
Service in Person2 $100/year
Bounce Cheque Charge $30
Requisition for Sales and Service Agreement Copy $150
Set up Call Forward $20/Request
Hold Disconnection $100/Request
Remarks:
  1. $250/request will be charged for reconnection of service due to overdue payment. (With effect from 01 June, 2020)
  2. Customer must visit any one of the 3Shop in person for any services e.g. complaint, service disconnection, reporting loss, any account enquiry, subscription of new service or change of service etc.

*HTCL has right to change the above administration fee at any time without prior notice.