Direct Carrier Billing Service
5G LIVE Up & Gaming
Music & Entertainment
Lifestyle & Info.
Privacy & Mobile Security
3UP Trade Pass
Handset Guardian
Screen Replacement Plan
Extended Warranty Plan
Handset Switch /
Replacement Service
Apple Watch Switch Service

Extended Warranty Plan

Three Major Protections

Extend up to an extra 24 months of the warranty, coverage includes labour, parts and batteries

Replace new device after diagnosis
(conditions apply)

Like-for-like model will be provided
if current model is out of stock
You can apply a Extended Warranty Plan easily for the CPE purchased at 3Shops.
Device Extended Warranty Plan* Price Subscription Channel
CPE Pro 3
(model: H138-380)
12 months HK$120 3Shops
24 months HK$240
*The extended warranty commences on the day after the expiry date of the warranty.
For diagnosis and device replacement
Step 1
If you find your device not functioning, please call our warranty centres for basic diagnosis.
Step 2
Once your device is confirmed as non-functional after diagnosis, our centre staff will arrange further diagnosis or a replacement.
Extended Warranty Plan 12 and 24 months plans
Warranty region Hong Kong
Period of purchase Immediately upon device purchased at 3Shops
Inspection cost Applicable
Built-in battery Applicable
Replacement Applicable if the device is confirmed as non-functional after final diagnosis at our centres
Plan transfer Applicable
*Extended Warranty Plan is subject to terms and conditions. For any enquiries, please contact 3HK warranty centres for further details.
Click here to view terms and conditions