Extended Warranty Plan

Name: 3 Hong Kong | Extended Warranty Plan
Brand: 3HK

Three Major Protections

Extend up to an extra 24 months of the warranty, coverage includes labour, parts and batteries

Replace new device after diagnosis
(conditions apply)

Like-for-like model will be provided
if current model is out of stock

You can apply a Extended Warranty Plan easily for the CPE purchased at 3Shops.

Device	Extended Warranty Plan*	Price	Subscription Channel
CPE Pro 3 (model: H138-380)	12 months	HK$120	3Shops
CPE Pro 3 (model: H138-380)	24 months	HK$240	3Shops

*The extended warranty commences on the day after the expiry date of the warranty.

For diagnosis and device replacement

Step 1

If you find your device not functioning, please call our warranty centres for basic diagnosis.

Step 2

Once your device is confirmed as non-functional after diagnosis, our centre staff will arrange further diagnosis or a replacement.

Extended Warranty Plan	12 and 24 months plans
Warranty region	Hong Kong
Period of purchase	Immediately upon device purchased at 3Shops
Inspection cost	Applicable
Built-in battery	Applicable
Replacement	Applicable if the device is confirmed as non-functional after final diagnosis at our centres
Plan transfer	Applicable

*Extended Warranty Plan is subject to terms and conditions. For any enquiries, please contact 3HK warranty centres for further details.
Click here to view terms and conditions