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Setup & Support
Setup & Support
Designated monthly plan customers can connect Apple Watch Series 3/4/5/6/7/8, Ultra and Watch SE (GPS + Cellular) to mobile network and share the same mobile number with iPhone, enjoying location mobile network connection at ease.
What you need
  1. Apple Watch Series 3/4/5/6/7/8, Ultra and Watch SE (GPS + Cellular) requires an iPhone 6s or later with iOS 15 or later.
  2. Designated 3HongKong monthly plan (dial *113# to check your monthly plan's eligibility. You will receive an reply SMS)
  3. Your iPhone and Apple Watch must be 3HK customers
  4. eSIM service monthly fee is HK$18
How to connect to mobile network

1
  1. Turn on Bluetooth on your iPhone
  2. Open the "Watch" app
  3. Tap "My Watch" in the bottom-left corner
  4. Tap "Mobile Data"

2
  1. Tap "Set Up Mobile Data"

3
  1. Enter "My Account" password
  2. Tap "Login"

4
  1. Read and agree to the terms and conditions
  2. Tap "Submit Now"

5
  1. Wait for the "Activation completed" message
  2. When finished, tap "OK"

6
  1. After activation, you will see "3" in the mobile data column. Your Apple Watch connection is successful.
If you need assistance, please use online support or contact CS Hotline at 1033.
Click here for the related Terms and Conditions