3HK
 
Warranty & Maintenance Service Centre
We are providing Defective Trade-in Service for specific handset or accessories in 7 days starting from the date of purchase. Damage caused by undue wear and tear is not covered. Customer requires to bring along with this service agreement to below 3shop for same model handset or accessories replacement. The 3Shop location and operating hours is followed.
3Shop
Remarks : The above designated 3Shop provide Defective Trade-in Service only. For handset maintenance service, please visit the maintenance center of respective handset manufacturer. For any damage on the handset or accessories caused by undue wear and tear including crack, scratch or liquid submergence. Customer is required to contact relevant handset or accessories manufacturer for repairing.
Alcatel
Kowloon
Telecom Service One Limited
Unit 1201-03, 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok
Tel:
8118 1717

Monday to Saturday:
11:00 - 20:00

Sunday & Public Holiday:
Closed

Apple
Please note that customer is required to make online reservation at https://getsupport.apple.com before enjoying repair service.
Hong Kong
APPLE STORE
International Finanace Centre, 8 Finance Street, Central
Tel:
3972 1500

Monday to Sunday:
10:00 - 21:00

APPLE STORE
Hysan Place, 500 Hennessy Road, Causeway Bay
Tel:
3979 3100

Monday to Thursday and Sunday:
11:00 - 22:00

Friday and Saturday:
11:00 - 23:00

Telecom Services One Limited
Unit B, 23/F, Kyoto Plaza, 491-499 Lockhart Road, Causeway Bay
Tel:
2332 3020

Monday to Saturday:
11:00 - 20:00

Sunday & Public Holiday:
Closed

Kowloon
APPLE STORE
100 Canton Road, Tsim Sha Tsui
Tel:
3979 8800

Monday to Sunday:
10:00 - 22:00

APPLE STORE
Festival Walk, 80 Tat Chee Avenue, Kowloon Tong
Tel:
3979 3600

Monday to Sunday:
10:00 - 21:00

APPLE STORE
apm, 418 Kwun Tong Rd, Kwun Tong, Kowloon
Tel:
3572 8900

Monday to Sunday:
11:00 - 23:59

Wah Fung Computer Services Ltd.
Unit 901, 9/F, Westin Centre, 26 Hung To Road, Kwun Tong, Kowloon
Tel:
2807 8156

Monday to Saturday:
10:00 - 19:00

Sunday & Public Holiday:
Closed

Telecom Services One Limited
12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, Mongkok, Kowloon
Tel:
2332 3020

Monday to Saturday:
11:00 - 20:00

Sunday & Public Holiday:
Closed

New Territories
APPLE STORE
New Town PLaza L4, Phase 1, 18 Sha Tin Centre Street, Sha Tin
Tel:
3899 7800

Monday to Sunday:
10:00 - 22:00

HUAWEI
Kowloon
Flat 01,02,10, 18/F, 700 Nathan Road, MongKok, Kowloon
Tel:
3902 7163

Monday to Sunday:
11:00 - 20:00

Public Holiday:
Closed

New Territories
Room 22, 18/F, Nan Fung Centre, 264-298, Tsuen Wan Section, Castle Peak Road, Tsuen Wan
Tel:
3902 7163

Monday to Sunday:
11:00 - 20:00

Public Holiday:
Closed

Lenovo
Kowloon
Telecom Service One Limited
Room 1201 - 1203, 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, Mongkok, Kowloon
Tel:
8118 1717

Monday to Saturday:
11:00 - 20:00

Sunday & Public Holiday:
Closed

Customer Technical Suport Hotline
Tel:
2506 3888

Monday to Friday:
09:00 - 18:00

Saturday、Sunday & Public Holiday:
Closed

LG
Kowloon
TSO Mobile Repair Centre
12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, MongKok
Tel:
8118 1717

Monday to Saturday:
11:00 - 20:00

Sunday & Public Holiday:
Closed

Little Genius
Kowloon
Room 904, No.1 Hung To Road, Ngau Tau Kok, Kowloon
Tel:
2151 1833

Email:

Monday to Friday:
11:00 - 16:00

Saturday:
10:00 - 16:00

Sunday & Public Holiday:
Closed

Nokia
Kowloon
Telecom Service One Limited
Room 1201 - 1203, 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, Mongkok, Kowloon
Tel:
8118 1717

Monday to Saturday:
11:00 - 20:00

Sunday & Public Holiday:
Closed

OPPO
Kowloon
Room 903, 9/F, No. 1 Hung To Road, Ngau Tau Kok, Kowloon
Tel:
3896 7699

Monday to Friday:
10:00 - 16:00

Saturday:
10:00 - 14:00

Sunday & Public Holiday:
Closed

Razer
Please go through Razer Support Team, via http://support.razerzone.com/contact-support for repair service.
realme
Kowloon
Room 903, 9/F, No. 1 Hung To Road, Kwun Tong, Kowloon
Tel:
3896 7600

Monday to Friday:
11:00 - 19:00

Saturday:
10:00 - 14:00

Sunday & Public Holiday:
Closed

Samsung
Hong Kong
Unit 1501, Causeway Bay Plaza 1, 489 Hennessy Road, Causeway Bay
Tel:
2521 4888

Monday to Saturday:
11:00 - 20:00

Sunday & Public Holiday:
11:00 - 20:00

Kowloon
Unit 09-12 & 15, 40/F, Office Tower, Langham Place, 8 Argyle Street, Mongkok
Tel:
3953 6783

Monday to Saturday:
11:00 - 20:00

Sunday & Public Holiday:
11:00 - 20:00

TSO Customer Services Centre
12/F, Ginza Plaza. 2A-2H Sai Yeung Choi Street South, Mongkok
Tel:
8118 1138

Monday to Saturday:
11:00 - 20:00

Sunday & Public Holiday:
Closed

Please note that customer is required to make online reservation at http://www.samsung.com/hk/onlineservice/prebooking/ before enjoying repair service at this service centre.
Sony
Kowloon
12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, Mongkok, Kowloon
Tel:
8203 8863

Monday to Saturday:
11:00 - 20:00

Sunday & Public Holiday:
Closed

Xperia™ Contact Centre and Instant Online Support
Instant Online Support:

Sony Xperia™ email address:

Tel:
8203 8863

Monday to Saturday:
09:00 - 20:00

Sunday & Public Holiday:
Closed

TCL
Kowloon
Telecom Service One Limited
12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, Mongkok, Kowloon
Tel:
8118 1717

Monday to Saturday:
11:00 - 20:00

Sunday & Public Holiday:
Closed

VIVO
Kowloon
Unit 1-2, 19/F, No. 1 Hung To Road, Kwun Tong, Kowloon
Tel:
2301 0999

Email:

Monday to Sunday & Public Holiday:
11:00 - 19:00

Thursday:
Closed

Xiaomi
Kowloon
Xiaomi Hong Kong Exclusive Service Center
Room 03, 05-06, 20/F, Hollywood Plaza, 610 Nathan Road, Mongkok
Tel:
3104 1078

Monday to Saturday:
11:00 - 20:00

Sunday & Public Holiday:
Closed

Customer Service Hotline (General Enquiry)
Tel:
3001 1888

Monday to Sunday & Public Holiday:
09:00 - 18:00