Warranty & Maintenance Service Centre
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We are providing Defective Trade-in Service for specific handset or accessories in 7 days starting from the date of purchase. Damage caused by undue wear and tear is not covered. Customer requires to bring along with this service agreement to below 3shop for same model handset or accessories replacement. The 3Shop location and operating hours is followed.
3Shop
Remarks : The above designated 3Shop provide Defective Trade-in Service only. For handset maintenance service, please visit the maintenance center of respective handset manufacturer. For any damage on the handset or accessories caused by undue wear and tear including crack, scratch or liquid submergence. Customer is required to contact relevant handset or accessories manufacturer for repairing.
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Alcatel Kowloon
Telecom Service One Limited
Unit 1205-06, 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok Tel: 8118 1717 Monday to Saturday: 11:00 - 20:00 Sunday & Public Holiday: Closed |
Apple
Please note that customer is required to make online reservation at https://getsupport.apple.com before enjoying repair service.
Hong Kong
APPLE STORE
International Finanace Centre, 8 Finance Street, Central Tel: 3972 1500 Monday to Sunday: 10:00 - 21:00 APPLE STORE
Hysan Place, 500 Hennessy Road, Causeway Bay Tel: 3979 3100 Monday to Thursday and Sunday: 11:00 - 22:00 Friday and Saturday: 11:00 - 23:00 Senco-MassLink Technology Limited
22/F, Prosperity Millennia Plaza, 663 King's Road, North Point Tel: 2865 0860 Monday to Friday: 9:30 - 18:30 Saturday: Closed Sunday & Public Holiday: Closed Kowloon
APPLE STORE
100 Canton Road, Tsim Sha Tsui Tel: 3979 8800 Monday to Sunday: 10:00 - 22:00 APPLE STORE
Festival Walk, 80 Tat Chee Avenue, Kowloon Tong Tel: 3979 3600 Monday to Sunday: 10:00 - 21:00 APPLE STORE
apm, 418 Kwun Tong Rd, Kwun Tong, Kowloon Tel: 3572 8900 Monday to Sunday: 11:00 - 22:00 Fortress
Shop no.4-6, G/F, Wai Fung Plaza,664 Nathan Road, Kowloon Tel: 5337 6158 Monday to Friday: 11:00 - 20:00 Saturday: Closed Sunday & Public Holiday: Closed Wah Fung Computer Services Ltd.
Unit 901, 9/F, Westin Centre, 26 Hung To Road, Kwun Tong, Kowloon Tel: 2807 8156 Monday to Saturday: 10:00 - 19:00 Sunday & Public Holiday: Closed Telecom Services One Limited
Unit 01, 8/F, Telecom Digital Tower, 58 Tsun Yip Street, Kwun Tong, Kowloon Tel: 2332 3020 Monday to Saturday: 11:00 - 20:00 Sunday & Public Holiday: Closed New Territories
APPLE STORE
New Town PLaza L4, Phase 1, 18 Sha Tin Centre Street, Sha Tin Tel: 3899 7800 Monday to Sunday: 10:00 - 22:00 |
HONOR Kowloon
HONOR Authorized Service Center
Room 4207, 42/F, Langham Place Office Building, 8 Argyle Street, Mongkok, Kowloon Tel: 3622 1018 Monday to Sunday: 11:00 – 20:00 Public Holiday: Closed HONOR Hong Kong Customer Service Hotline
Tel: 3610 8888 Email: HONOR HK services website: Monday to Saturday: 9:00 – 21:00 Sunday & Public Holiday: Closed |
HUAWEI Kowloon
Flat 01,02,10, 18/F, 700 Nathan Road, MongKok, Kowloon
Tel: 3695 3012 Monday to Sunday: 11:00 - 20:00 Public Holiday: Closed HUAWEI Hotline
Tel: 8128 8810 Monday to Saturday: 11:00 - 20:00 Sunday and Public Holiday: Closed |
Lenovo Kowloon
Telecom Service One Limited
Room 1201 - 1203, 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, Mongkok, Kowloon Tel: 8118 1717 Monday to Saturday: 11:00 - 20:00 Sunday & Public Holiday: Closed Customer Technical Suport Hotline
Tel: 2506 3888 Monday to Friday: 09:00 - 18:00 Saturday、Sunday & Public Holiday: Closed |
LG Kowloon
TSO Mobile Repair Centre
12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, MongKok Tel: 8118 1717 Monday to Saturday: 11:00 - 20:00 Sunday & Public Holiday: Closed |
Little Genius Kowloon
Room 904, No.1 Hung To Road, Ngau Tau Kok, Kowloon
Tel: 2151 1833 Email: Monday to Friday: 11:00 - 16:00 Saturday: 10:00 - 16:00 Sunday & Public Holiday: Closed |
Linksys Kowloon
21/F, Tower One, Millennium City, 1, 388 Kwun Tong Rd, Kwun Tong, Kowloon
Tel: 2565 1682 Monday to Friday: 9:30 – 12:30 / 14:30 – 17:30 Saturday: Closed Sunday & Public Holiday: Closed |
HMD Kowloon
HMD Branded Phone Authorized Repair Center - Future Power (HK) Limited
Unit 6B, 6/F, Union Building, No. 112 How Ming Street, Kwun Tong, Kowloon, Hong Kong Tel: 8120 8899 Monday to Friday: 10:00 - 19:00 Saturday, Sunday & Public Holiday: Closed |
Nokia Kowloon
Nokia Branded Phone Authorized Repair Center - Future Power (HK) Limited
Unit 6B, 6/F, Union Building, No. 112 How Ming Street, Kwun Tong, Kowloon, Hong Kong Tel: 8120 8899 Monday to Friday: 10:00 - 19:00 Saturday, Sunday & Public Holiday: Closed |
OnePlus Kowloon
Room 404, 4/F, Block B, Chung Mei Centre, 15-17 Hing Yip Street, Kwun Tong, Kowloon
Tel: 3460 2123 Monday to Friday: 10:00 – 19:00 Saturday: 10:00 – 13:00 Sunday & Public Holiday: Closed |
OPPO Kowloon
Room 903, 9/F, No. 1 Hung To Road, Ngau Tau Kok, Kowloon
Hotline Tel: 800900070 Monday to Friday: 10:00 - 19:00 Saturday: 10:00 - 14:00 Sunday & Public Holiday: Closed |
Razer
Please go through Razer Support Team, via http://support.razerzone.com/contact-support for repair service.
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realme Kowloon
Room 903, 9/F, No. 1 Hung To Road, Kwun Tong, Kowloon
Tel: 3896 7600 Hotline Tel: 800900070 Monday to Friday: 11:00 - 19:00 Saturday: 10:00 - 14:00 Sunday & Public Holiday: Closed |
Samsung Hong Kong
Unit 1501, Causeway Bay Plaza 1, 489 Hennessy Road, Causeway Bay
Monday to Saturday: 11:00 - 20:00 Sunday & Public Holiday: 11:00 - 20:00 Kowloon
Unit 09-12 & 15, 40/F, Office Tower, Langham Place, 8 Argyle Street, Mongkok
Monday to Saturday: 11:00 - 20:00 Sunday & Public Holiday: 11:00 - 20:00 Samsung Customer Service Hotline (Hong Kong)
Tel: 3698 4698 TSO Customer Services Centre
Unit 01, 8/F, Telecom Digital Tower, 58 Tsun Yip Street, Kwun Tong, Kowloon Tel: 8118 1138 Monday to Saturday: 11:00 - 20:00 Sunday & Public Holiday: Closed Please note that customer is required to make online reservation at http://www.samsung.com/hk/onlineservice/prebooking/ before enjoying repair service at this service centre.
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Sony Kowloon
Unit 01, 8/F, Telecom Digital Tower, 58 Tsun Yip Street, Kwun Tong, Kowloon
Tel: 2833 5129 Monday to Saturday: 11:00 - 20:00 Sunday & Public Holiday: Closed Xperia™ Contact Centre and Instant Online Support
Instant Online Support: Sony Xperia™ email address: Tel: 2833 5129 Monday to Saturday: 11:00 - 20:00 Sunday & Public Holiday: Closed |
TCL Kowloon
TCL Branded Phone Authorized Repair Center - Future Power (HK) Limited
Unit 6B, 6/F, Union Building, No. 112 How Ming Street, Kwun Tong, Kowloon, Hong Kong Tel: 8120 8899 Monday to Friday: 10:00 - 19:00 Saturday, Sunday & Public Holiday: Closed |
vivo Kowloon
Unit D, 6/F, Boton Technology Innovation Tower, 368 Kwun Tong Road, Kowloon
Tel: 800 906 821 (Free Network Hotline) Email: Monday to Saturday: 10:00 - 19:00 Sunday & Public: Closed |
Xiaomi Hong Kong
Xiaomi Service Center (Causeway Bay)
1/F, Hong Kong Chinese Bank Causeway Bay Centre, 42-44 Yee Wo Street, Causeway Bay, Hong Kong Tel: 3077 3620 Monday to Sunday: 11:00 - 20:00 Public Holiday: Closed Kowloon
Hong Kong Xiaomi Service Center (Mongkok)
Room 03, 05-06, 20/F, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong Tel: 3077 3620 Monday to Sunday: 10:00 - 19:00 Public Holiday: Closed |
ZTE ZTE Handset
Room C & E, 6/F, Young You Chung No. 7 Industrial Building, 2 Fung Yip Street, Chai Wan, Hong Kong
Tel: 2172 9501 / 2172 9502 Monday to Friday: 10:30 - 16:30 Saturday: Closed Sunday & Public Holiday: Closed ZTE CPE
Bxtone
Room A1,1/F., On Dak Industrial Building,2-6 Wah Sing Street, Kwai Chung, N.T. Tel: 3751 7515 Monday to Friday: 10:00 – 18:00 Saturday: Closed Sunday & Public Holiday: Closed |
3 5G Broadband Hong Kong
Shop A&F on G/F & B/F McDonald's Building, Nos 46-54 Yee Wo Street, Causeway Bay, Hong Kong
Tel: 2121 1201 Monday to Saturday: 11:00 – 21:00 Sunday & Public Holiday: 11:00 – 21:00 Kowloon
G/F Eastern Flower Centre, Nos. 22-24 Cameron Road, Tsim Sha Tsui, Kowloon
Tel: 2286 0688 Monday to Saturday: 11:00 – 21:00 Sunday & Public Holiday: 11:00 – 21:00 New Territories
Shop 139B, 1/F, Metroplaza, 223 Hing Fong Road, Kwai Chung, New Territories
Tel: 2423 9779 Monday to Saturday: 11:00 – 21:00 Sunday & Public Holiday: 11:00 – 21:00 Shop E, G/F., Lee King Building, 3 - 19 Hong King Street, Yuen Long, New Territories
Tel: 2442 2778 Monday to Saturday: 11:00 – 21:00 Sunday & Public Holiday: 11:00 – 21:00 |