MoneyBack Reward Programme

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Exclusively for HSBC Visa Platinum Credit Cardholders

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Exclusively for HSBC Visa Platinum Credit Cardholders

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Exclusively for HSBC Visa Platinum Credit Cardholders

Name: 3HK | MoneyBack@3 Reward Programme | Exclusively for HSBC Visa Platinum Credit Cardholders
Brand: 3HK

3 Hong Kong, MoneyBack and HSBC Visa Platinum Card jointly present a curated array of rewards for you! Starting from now, customers can enjoy privileges using the HSBC Visa Platinum Card linked to the MoneyBack App. What's more, you can earn 3X MoneyBack Points when you subscribe to designated 3 Hong Kong service plans. Grab the chance and link your card now!

3X MoneyBack Points

New subscription, Contract renewal or Plan upgrade

Servicing Privileges

Free data transfer service

Exclusive Birthday Offer

Enjoy a discount of HK$50 on selected purchase of single item of HK$500 or more on the XtraMall online store

Earning MoneyBack Points

1. How to link your HSBC Visa Platinum Card to MoneyBack App

link your HSBC Visa Platinum Card to MoneyBack App account step 1

Open the MoneyBack App and tap on the "Link Card for Upgraded Rewards" banner on the homepage

link your HSBC Visa Platinum Card to MoneyBack App account step 2

Select "HSBC Visa Platinum Card"

link your HSBC Visa Platinum Card to MoneyBack App account step 3

Enter your HSBC Visa Platinum Card details* and click "Link now"

*The mobile phone number on your HSBC record must match the one on the MoneyBack App for successful link up.

link your HSBC Visa Platinum Card to MoneyBack App account step 4

Enter the one-time verification code and tap "Submit"

link your HSBC Visa Platinum Card to MoneyBack App account step 5

The link up is now completed.

Link HSBC Visa Platinum Card Now

2. How to link up MoneyBack App account in My3 App (Applicable to customers who are already MoneyBack App member)

Click "Link Up Now"

Click "Copy MoneyBack App account number" to copy your MoneyBack App account in MoneyBack App, return to My3 App and input MoneyBack App account. Click "Send verification code"

*The MoneyBack App account you are linked to must be registered with the same mobile phone number as My3 App account. If they are not the same, you can update the registered mobile phone number of MoneyBack App account, or create a new MoneyBack App account with the same mobile phone number as My3 App account.

Copy and input the Verification code once received the SMS. Click "Link Now"

Linked successfully. Click "Back to Home page" to return to index

How to register and link up MoneyBack App account (Applicable to customers who are not MoneyBack App member)

Click "Link Up Now"

Click "Register & Link Up MoneyBack Account"

User will be redirected to Register MoneyBack App account website

Fill in the registration information* in Moneyback App page and click "Next"

*The registered of MoneyBack App account must be same as My3 App

Enter the one time password and click "Submit"

Registration successfully and click "Back to My3 App"

Linked successfully

Link up now

3. Pay bills with your linked HSBC Visa Platinum Credit Card at 3 Hong Kong to enjoy 3X MoneyBack Points

Enjoy Servicing Privileges

Present your linked HSBC Visa Platinum Credit Card to enjoy the Servicing Privileges at 3Shops

FAQ about linking MoneyBack account in My3 App

1. Do I need to install My3 App in order to link up with my MoneyBack App account, earn and use MoneyBack Points?
Yes. Customers must install My3 App.

2. Where can I download My3 App?
You can search in the App Store, Google play or HUAWEI AppGallery by entering "My3 App" in the search bar.

3. How to log in to My3 App?
After opening My3 App, click "Login" on the upper right corner, then click "Set/Forgot Password". Follow the instructions to enter the correct mobile phone number, registered Hong Kong ID card number and date of birth, then click "OK" to set up personal login password. Once you have successfully set up your My3 App login password, you can log in with your mobile phone number and password.

4. Why am I unable to link the MoneyBack App account?
The MoneyBack App account you are linked to must be registered with the same mobile phone number as My3 App account. If they are not the same, you can update the registered mobile phone number of your MoneyBack App account, or create a new MoneyBack App account with the same mobile phone number as My3 App account.

5. Why is there an error message when trying to link MoneyBack App account?
Error messages appear when the number of verification code requests are too frequent. Please press "Resend the verification code" after 15 minutes. If the number of requests has reached the daily limit, the account will be frozen. Please try again after 30 minutes. If you need assistance, please contact MoneyBack.

6. If I have several MoneyBack accounts, can I link all of them to My3 App?
No, every My3 App account can only link to one MoneyBack account. Both accounts must be registered with the same mobile phone number.

7. If I'm not a member of MoneyBack, How can I register and link up MoneyBack App account?
You can click "MoneyBack" button in My3 App homepage, and then click “Register & Link Up MoneyBack Account” to complete MoneyBack App account registration. You will link up My3 App and MoneyBack App successfully after registration.

FAQ about linking HSBC Visa Platinum Credit Card in MoneyBack App

1. Why am I unable to link the MoneyBack App account?
The mobile phone number on your HSBC record must be the same as the MoneyBack App to link up successfully. If they are not the same, you can update the registered mobile phone number in your MoneyBack App account, or create a new MoneyBack App account with the mobile phone number registered at HSBC.

2. How can I update my registered mobile number in my MoneyBack App?
Select "Account" from the bottom navigation bar of the MoneyBack App, then choose "Settings" to edit your personal information.

Offer is valid from now till 31 December 2024.
Click here to view terms and conditions

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