Online subscription can be done in just five minutes. The 5G Router (with SIM card) will be delivered to you at no additional charge, making the process quick and simple.

All pricing details for the plans are clearly listed on the 3HK website, with no hidden charges.

Please have your ID document and credit card information ready before starting the online subscription.

After completing the online subscription process, you will receive a confirmation email from 3HK.

You will receive the 3HK 5G Router (with SIM card) within 5-7 working days at your specified address. Please note that the actual delivery schedule may be delayed due to various circumstances. We will contact you prior to delivery.

Feel free to call the 3Service hotline on 1033 or download the My3 App to use the 3iChat online support for any enquiries.

Customers must return the designated router, including all packaging, accessories and the user guide to the designated return point within 14 days of the 5G Broadband monthly plan ending or being cancelled. For details, please refer to the Sales & Service Agreement and related registration form.

New customers are required to prepay HK$100 by credit card for the subscription. This prepayment will be credited to customers’ account on the first bill.

You can download and log in to the My3 App to check information like data usage.