Limited-time FREE up to 4-month and router rental fee wavier!

20% first-year discount on Breezy Home Insurance's premium

FAQ

Online Subscription Procedures
1.	What are the benefits of subscribing online? Online subscription can be done in just five minutes. The 5G Router (with SIM card) will be delivered to you at no additional charge, making the process quick and simple.
2.	Are there any hidden charges in online subscription? All pricing details for the plans are clearly listed on the 3HK website, with no hidden charges.
3.	What documents do I need to prepare for online subscription? Please have your ID document and credit card information ready before starting the online subscription.
4.	How do I know if I have successfully subscribed/ported in? After completing the online subscription process, you will receive a confirmation email from 3HK.
5.	When will I receive my 5G Router (with SIM card)? You will receive the 3HK 5G Router (with SIM card) within 5-7 working days at your specified address. Please note that the actual delivery schedule may be delayed due to various circumstances. We will contact you prior to delivery.
6.	If I have other questions after my subscription, who can I contact for help? Feel free to call the 3Service hotline on 1033 or download the My3 App to use the 3iChat online support for any enquiries.
7.	After the 5G Broadband monthly plan ends/cancels, how do I return the device/accessories? Customers must return the designated router, including all packaging, accessories and the user guide to the designated return point within 14 days of the 5G Broadband monthly plan ending or being cancelled. For details, please refer to the Sales & Service Agreement and related registration form.
Payment Details
1.	Do I need to make a prepayment when signing up? New customers are required to prepay HK$100 by credit card for the subscription. This prepayment will be credited to customers’ account on the first bill.
Service Details
1.	How can I check my data usage? You can download and log in to the My3 App to check information like data usage.

Exclusive to HSBC
Credit Cardholders Offer

Wi-Fi 6 & Wi-Fi 7
Monthly Plan

Online exclusive:

FREE up to 4-month service fee

Name: FREE up to 4-month+Router rental fee wavier | 3 Hong Kong
Brand: 3HK

Router rental fee wavier

FREE 4-month service fee

Wi-Fi 6

Average Monthly fee
$198 $154¹　

Infinite 5G
Broadband Data^≤

Designated Wi-Fi 6 5G Router ^v
Rental fee waiver

Please select contract period

24 months

30 months

48 months

Subscribe Now

FREE 4-month service fee

Wi-Fi 6

Average Monthly fee
$198 $182²　

Unlimited 5G
Broadband Data

Designated Wi-Fi 6 5G Router ^v
Rental fee waiver

Please select contract period

30 months

48 months

Subscribe Now

FREE 4-month service fee

Wi-Fi 7

Average Monthly fee
$298 $219¹　

Unlimited 5G
Broadband Data

Designated Wi-Fi 7 5G Router ^v
Rental fee waiver

Please select contract period

30 months

48 months

Subscribe Now

With 5G Broadband, everyone can have a great time!

No landlines, plug & surf

Ultimate enjoyment from
indulging in private broadband

Problem 1 - No fibre, only a slow network available

Extensive coverage enables
Internet services in low-density
residential and village houses

Problem 2 - Not much options other than expensive plan

Have options other than
expensive plan

[5G Broadband test] Let the data speak for themselves -
break the myth of no internet in low-density residential and village house!

Say Goodbye to Landline! Upgrade to 5G Broadband!

5G Broadband, No Landlines, Plug & Surf

WhatsApp us for enquiries.

Spot Locator

With this App, you can connect to designated 5G Wi-Fi routers from SUPREME and 3 Hong Kong to set up Wi-Fi with ease, search the best network location inside your premises, check data usage, and receive various deals.

Download the app through official channels only to reduce the risk of your mobile device being hacked.

≤ Once the mobile data usage reaches 500GB, data service will continue but will be subject to the maximum download speed of the 5G network. Fewer network resources may be allocated based on network conditions which may affect your data service experience until the end of the billing cycle.
v Only applicable to designated 5G Broadband monthly plans and designated 5G Router models. Photos are for reference only. The final 5G Router model provided is subject to availability. Customers are required to commit to a designated contract.
Click here to view the terms and conditions of 5G Broadband Wi-Fi 7 Monthly Plan.
Click here to view the terms and conditions of 5G Broadband Wi-Fi 6 Monthly Plan.