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Solution Providers
Business AI Receptionist
Baideac
- Easy to integrate with existing websites for quick deployment
- Customise themes according to website requirements via admin panel
- Support dynamic content input, including PDFs, video/audio with voiceovers, URLs, and text, for enhanced AI receptionist personalisation
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Mindro: Secure Conversational AI
Mindro AI
- A personal AI assistant integrated with the enterprise knowledge base
- Deliver precise, context-aware responses to natural language queries
- Offer full control over firewall settings to safeguard sensitive information
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AI Agent for Customer Service
Sendbird, Inc.
- Best-in-class AI agent performance
- Omnichannel support – AI agents available 24/7 across platforms until resolution is achieved
- Enterprise-grade infrastructure designed to support scalable, secure, and compliant business growth
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Insightbot: AllCloud's AI Chatbot powered by Anthropic
AllCloud
- Anthropic-Powered Performance: Leverages Anthropic Claude models, which surpass GPT-4 in performance, delivering highly accurate and contextually aware responses.
- RAG Technology: Utilizes Retrieval Augmented Generation to provide real-time, relevant information, significantly improving response accuracy and user satisfaction.
- AWS Integration: Built on Amazon Bedrock, ensuring seamless integration, scalability, and robust security compliant with AWS standards.
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Agentic AI Finance Assistant
Mphasis
- Agentic Ai Lex Chatbot helps Customers to swiftly connect and check to the banking system related to any of their Credit card related issues, to raise a query or even to reach a customer care excutive to discuss about his issue.
- Transform credit card support with our AI-powered assistant powered by AWS Lex and agentic AI. Instant 24/7 voice and chat help for payments, fraud alerts, rewards, and more. Scalable, secure, and smart—this assistant handles routine queries autonomously, slashing wait times and boosting satisfaction. Deliver faster, smarter support that drives loyalty and cuts costs—anytime, anywhere.
- Improves customer satisfaction with fast, reliable responses and automates tasks to cut costs and boost efficiency. Frees employees for strategic work and scales with demand without losing performance. Ensures quicker, more accurate issue resolution, enhancing reliability. By adopting this system, businesses gain productivity, efficiency, and customer loyalty—driving long-term success and competitiveness.
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Generative AI : Retrieval-Augmented Generation (RAG) - LLM-Based Chatbot
SnapSoft
- Hybrid Approach: RAG utilizes a hybrid approach that combines retrieval-based and generation-based techniques, allowing it to offer both contextually relevant responses and generate novel, coherent responses. Advanced Language Models: RAG is built upon state-of-the-art language models such as Anthropic’s Claude, ensuring high-quality responses and a nuanced understanding of user inputs.
- Customization: RAG can be fine-tuned and customized to suit specific use cases and industries, ensuring that it meets the unique requirements of each application.
- Scalability: As a cloud-based solution, RAG offers scalability and reliability, allowing it to handle varying levels of conversation volumes and adapt to changing demands. Integration: RAG can easily integrate with existing systems and platforms, including websites, mobile apps, and messaging services, enabling effortless deployment and integration into your ecosystem.
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