We are passionate about building the most reliable network, so that you can transcend your limits and enjoy more of what you love.
HoneyBee Team
Honey Bees work to bring you a honey of a mobile network! To make your network more perfect, no matter how far away, HoneyBee will strive to ensure that the network coverage is impeccable.
Network Team
It is never easy to build the most reliable network. But thanks to our team, which always goes the extra mile, 3 Hong Kong has become the leading operator by the number of golden spectrum band base stations in Hong Kong. Watch the video now to see how they managed to overcome the challenges.
Net You Own Team
Establish "Net You Own" Rewards Scheme, For existing customer to report less-than-perfect spots through My3App. Our professional teams will handle the cases at earliest in order to provide a stronger network and enhanced user experience for the whole community.
There are always blind spots existing in the network. If any network provider guarantee a 100%-coverage of the network, it must be a fake news! However, HoneyBee will find out all the blind spots, and figure that out for improvements.
Emphasize real user experience
Test with the most popular apps ( Facebook, Instagram, YouTube, etc.), not only focus on the speed.
Interdepartmental Collaboration
Ensuring fair test and impartial for a better network.
Walk into an alley and street
No matter how far, we will try our best.
Emphasize real user experience
Test with the most popular apps ( Facebook, Instagram, YouTube, etc.), not only focus on the speed.
Interdepartmental Collaboration
Ensuring fair test and impartial for a better network.
Walk into an alley and street
No matter how far, we will try our best.
Establish "Net You Own" Rewards Scheme, For existing customer to report less-than-perfect spots. Our professional teams will handle the cases at earliest in order to provide a stronger network and enhanced user experience for the whole community.
Committed to enhancing network quality
3 Hong Kong is committed to enhancing its 5G network, expanding network capacity and coverage for major infrastructure, while promoting advanced technology applications and digital innovation. We offer comprehensive 5G broadband, roaming services, handsets and accessories, as well as other value-added services including insurance, telemedicine, entertainment, mobile security, eSports and music.
Global 5G operations experience
3 is an international telecoms brand under the CK Hutchison Group, operating telecoms services in 12 markets worldwide. 3 has launched 5G services in many of these markets, focusing on continuously improving network quality and customer experience.
Activating "golden spectrum" to enhance
5G network speed and coverage
5G network speed and coverage
3 Hong Kong has activated the 3.5 GHz “golden frequency band” at key locations including major tunnels, Kai Tak Sports Park, Hong Kong Convention and Exhibition Centre, Hong Kong International Airport, AsiaWorld-Expo, Central Harbourfront Event Space and Hong Kong Coliseum, to improve 5G network capacity and coverage, ensuring that customers enjoy fast and quality 5G services.
Solid Foundation
CK Hutchison Group operates four core businesses worldwide, including ports and related services, retail, infrastructure and telecoms. The CKH Group leverages 5G technology and leads digital transformation across industries.
Promoting sustainable development
3 Hong Kong has adopted advanced AI energy-saving solutions at base stations, managing and analysing network usage around the clock. During low usage periods, the network automatically adjusts and enters a smart energy-saving mode, reducing carbon dioxide emissions by approximately 400,000 kilograms annually.
Milestones
Oct 2018
Becomes the first local mobile operator to broadcast live outdoor via a 5G network in the 3.5GHz band using compatible equipment.
Mar 2019
Appointed as the lead operator by of Hong Kong Convention and Exhibition Centre (HKCEC) to install an integrated 5G radio system, provide 5G coverage and develop a "5G Smart HKCEC".
Jan 2020
Launches with CK Hutchison Holdings Limited the group's first 5G smart mall, the OP Mall in Tsuen Wan, signalling 5G coverage is on its way.
Apr 2020
Launches its much-anticipated 5G mobile service served by a powerful 10Gbps optical-fibre backhaul network, offering customers ultra-fast speeds with super-low latency. 
Jun - Jul 2020
Deploys latest 5G 4K live broadcasting solution to jointly organise Hong Kong's first 5G 4K live streaming Chinese music charity concert with the Hong Kong Chinese Orchestra.
Oct 2020
Attains 5G coverage of 99%* territory-wide in Hong Kong.*Based on the test results in relation to 3 Hong Kong's 5G network and population distribution of Hong Kong conducted in January 2021.
Feb 2021
Spearheads industry in developing 5G business solutions equipping leaders in four key industries to facilitate effective digital transformation and embrace the new normal.
Apr 2021
The first anniversary of our 5G service launch: 3 Hong Kong became the first local operator to build over 1,000 golden-spectrum band base stations boosting network capacity in high traffic locations.
Jul 2021
Establishes 3 as the most reliable mobile network in Hong Kong. The 3 Group's experience operating in 12 markets across the world ascertains 3 Hong Kong as a truly global mobile operator.
Jul 2021
Built over 1,200 5G "golden spectrum" band base stations, covering Hong Kong Island, Kowloon, the New Territories and outlying islands. To date, 3 Hong Kong boasts the highest number of 5G golden spectrum band base stations in Hong Kong.
Jul 2021
Unveiling Hong Kong's first Big Bang immersive installation at the 3 • Orbstellar by XCEPT NFT BIG BANG Immersive Experience Hall, members of the public could explore crypto art and NFT for the first time in the territory.
Jun 2022
The first mobile telecom operator to activate the base stations of 700MHz band spectrum, offering extensive coverage with ultra-strong penetration which enables 5G service to move forward to a new chapter and leading the way for Hong Kong’s further development as a smart city.
Feb 2023
Initiated network coverage expansion and equipment upgrades at major border control points to handle the surge in network traffic arising from the rapid growth of northbound travel.
Mar 2023
Set up 5G base stations at Hutchison Port Holdings Trust (HPH Trust)'s terminals in Hong Kong, enabling HPH Trust to become the first 5G-operated container terminals in Hong Kong.
Mar 2023
Joined hands with Resorts World Cruises and the Hong Kong Chinese Orchestra to present Hong Kong's first-ever 5G live broadcasting concert from a cruise ship at sea.
Nov 2023
Adopted advanced technology and equipment in the 700 MHz band of spectrum to enhance 5G sea coverage near Sai Wan, Sai Kung, Ap Lei Chau, Stanley and Cape D'Aguilar.
Dec 2023
Completed the network enhancement project at 65 high traffic stations across nine MTR lines and the Hong Kong section of the high-speed rail.
Dec 2023
Launched DIGIBox, the 5G Solution Hub of HTHK, to facilitate the digital transformation of enterprises and promote the sustainable development of a smart city.
Feb 2024
Signed an MOU on 5.5G green strategy collaboration with Huawei at the Mobile World Congress 2024 in Barcelona.
Mar 2024
Activated the 3.5GHz “5G golden spectrum” at Hong Kong's three major cross-harbour tunnels, including the Cross-Harbour Tunnel, Western Harbour Tunnel and Eastern Harbour Tunnel, as well as the Hong Kong International Airport and AsiaWorld-Expo, to provide network with greater network capacity and bandwidth.
Apr 2024
Supported the deployment of the “Intelligent Steward” Robotic Solution by HK Electric, enabling round-the-clock surveillance of a confined cable tunnel and increasing service efficiency and safety.
June 2024
Commenced 5G network expansion projects at 24 busy MTR stations by activating the 5G golden spectrum to increase network capacity.
Oct 2024
After the satellite control stations in the east New Territories had been relocated, HTHK activated the ”golden spectrum” in Tai Po, Sha Tin and Science Park.
Nov 2024
Produced Hong Kong’s first 5.5G drama for a renowned local performing arts group, enabling audiences to experience an immersive and interactive theatre and further advancing the development of art tech in Hong Kong. 
Dec 2024
Supported the “One Beat, One World: Connecting Through the Drum” Drum Carnival and Hong Kong’s first outdoor 5.5G live music concert, delivering vibrant performances with high definition and smooth motion.
May 2025
HTHK pioneers 5.5G x Agentic AI to enhance network coverage, capacity and user experience, supporting mega event economy and Northern Metropolis development.
May 2025
First to launch 5.5G network hotspots at Kai Tak Sports Park, the Hong Kong Convention and Exhibition Centre and the West Kowloon Cultural District to help boost the mega event economy.
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